Privacy Policy

Effective date: 2 October, 2025

Cotswold Property Management Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website truecotswold.co.uk (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following information:

  • Personal details that you provide through forms on our Site (such as name, email address, phone number).
  • Usage data including your IP address, browser type, operating system, and how you interact with our Site.
  • Cookies and tracking technologies to help us improve the Site and your browsing experience.

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries or provide services you request.
  • Improve our Site, services, and user experience.
  • Comply with legal obligations.
  • Where applicable, send you updates, news, or marketing communications (if you have consented).

3. Cookies

Our Site uses cookies and similar technologies to:

  • Ensure the website functions properly.
  • Analyse traffic and performance.
  • Personalise content where applicable.

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with:

  • Trusted service providers who support the operation of our Site or services.
  • Regulators or legal authorities, if required by law.

5. Data Security

We take reasonable measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal information.
  • Object to or restrict processing of your data.
  • Withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the details below.

7. Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

8. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Cotswold Property Management Ltd

Email: info@truecotswold.co.uk